HIGH-QUALITY C_C4H56I_34 FREQUENT UPDATES OFFER YOU ACCURATE VALID EXAM GUIDE | SAP CERTIFIED APPLICATION ASSOCIATE - SAP SERVICE CLOUD VERSION 2

High-quality C_C4H56I_34 Frequent Updates offer you accurate Valid Exam Guide | SAP Certified Application Associate - SAP Service Cloud Version 2

High-quality C_C4H56I_34 Frequent Updates offer you accurate Valid Exam Guide | SAP Certified Application Associate - SAP Service Cloud Version 2

Blog Article

Tags: C_C4H56I_34 Frequent Updates, C_C4H56I_34 Valid Exam Guide, C_C4H56I_34 Downloadable PDF, Valid C_C4H56I_34 Study Guide, New C_C4H56I_34 Test Pdf

What's more, part of that TestPDF C_C4H56I_34 dumps now are free: https://drive.google.com/open?id=1uY5_NRFf61ngUiJjPIYeDWBVSQqQgieC

Our SAP C_C4H56I_34 preparation questions deserve you to have a try. As long as you free download the demos on our website, then you will love our C_C4H56I_34 praparation braindumps for its high quality and efficiency. All you have learned on our C_C4H56I_34 Study Materials will play an important role in your practice. We really want to help you solve all your troubles about learning the SAP C_C4H56I_34 exam.

SAP C_C4H56I_34 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Master Data: This topic familiarizes SAP Consultants with essential processes for managing master data, including customer data creation, maintenance, and archival. It also delves into managing service offerings and product data to align with business needs. Data migration strategies are explained, ensuring the successful import of existing records into SAP Service Cloud while maintaining data integrity.
Topic 2
  • Service Elements: SAP Consultants delve into configuring service level agreements (SLAs) to copyright service delivery standards, establishing workflows with approval mechanisms, and implementing feedback tools for customer satisfaction. These elements ensure structured and customer-focused service operations.
Topic 3
  • Personalization and Extensibility: In this topic, SAP Consultants explore creating custom fields and objects to capture additional business data, configuring business rules for tailored system behavior, and extending functionality through APIs for integrating third-party applications.
Topic 4
  • User Management: Here, SAP Consultants explore the mechanisms of controlling access within the system through role-based permissions and onboarding processes for new users. Audit logging techniques are also covered here.

>> C_C4H56I_34 Frequent Updates <<

C_C4H56I_34 Valid Exam Guide & C_C4H56I_34 Downloadable PDF

If you buy the C_C4H56I_34 learning materials from our company, we are glad to provide you with the high quality C_C4H56I_34 study question and the best service. The philosophy of our company is "quality is life, customer is god." We can promise that our company will provide all customers with the perfect quality guarantee system and sound management system. It is not necessary for you to have any worry about the quality and service of the C_C4H56I_34 Learning Materials from our company. If you decide to buy the C_C4H56I_34 study question from our company, you will receive a lot beyond your imagination.

SAP Certified Application Associate - SAP Service Cloud Version 2 Sample Questions (Q80-Q85):

NEW QUESTION # 80
What can you do with Agent Desktop in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

  • A. Create installed bases.
  • B. Assign products to existing accounts.
  • C. Use a mashup to execute transactions in other SAP solutions.
  • D. Create accounts and contacts.

Answer: C,D

Explanation:
According to the SAP Service Cloud Version 2 documents and learning resources, you can do the following things with Agent Desktop in SAP Service Cloud Version 2:
Create accounts and contacts. Agent Desktop allows you to create and maintain master data for accounts and contacts, which are essential for managing customer relationships and service requests. You can also view and edit the account hierarchy, the contact roles, and the communication preferences of the accounts and contacts.
Use a mashup to execute transactions in other SAP solutions. Agent Desktop enables you to integrate with other SAP solutions, such as SAP S/4HANA Service, SAP Field Service Management, or SAP Marketing Cloud, by using mashups. Mashups are web pages that are embedded in the Agent Desktop and can pass input parameters from the service objects, such as cases, tickets, or registered products, to the external solutions. You can use mashups to perform actions in the external solutions, such as creating a service order, scheduling a service appointment, or launching a marketing campaign, without leaving the Agent Desktop.
The other options are not correct because:
Creating installed bases is not possible with Agent Desktop in SAP Service Cloud Version 2. Installed bases are collections of products that are installed at a customer site and require service or maintenance.
Installed bases are created and managed in the Installed Base work center, which is not part of the Agent Desktop.
Assigning products to existing accounts is not possible with Agent Desktop in SAP Service Cloud Version 2. Products are items that are sold or serviced by your company, and they can be assigned to accounts or contacts as attributes. Products are assigned and maintained in the Products work center, which is not part of the Agent Desktop. References = Introducing Agent Desktop in SAP Service Cloud Version 2, Using Agent Desktop with SAP Service Cloud, Description SAP Service Cloud Version 2 Feature Scope, Agent Console Add-On for SAP Service Cloud Agent Desktop in SAP Service Cloud Version 2 is a versatile tool that enables service agents to perform a variety of tasks efficiently. Among its capabilities, creating accounts and contacts directly from the interface stands out as a fundamental feature, allowing agents to manage customer information seamlessly.
Additionally, the Agent Desktop supports the use of mashups, which are integrations with external applications or web content. These mashups enable agents to execute transactions or access data in other SAP solutions without leaving the Agent Desktop environment, thereby enhancing productivity and providing a unified user experience


NEW QUESTION # 81
What steps must the administrator perform to give service agents access to knowledge base articles? Note: There are 2 correct answers to this question.

  • A. Configure the relevant integration flow.
  • B. Set up knowledge base articles in SAP Service Cloud Version 2.
  • C. Maintain the knowledge base provider settings in SAP Service Cloud Version 2.
  • D. Obtain API token credentials from the knowledge base provider.

Answer: C,D


NEW QUESTION # 82
What steps must an administrator perform to enable the phone channel in Agent Desktop? Note: There are 2 correct answers to this question.

  • A. Add the phone channel to the live interaction widget.
  • B. Obtain API token credentials from the CTI provider.
  • C. Integrate with a third-party Computer Telephony Integrator (CTI) provider.
  • D. Add a mashup service in Agent Desktop.

Answer: A,C


NEW QUESTION # 83
Which of the following apply when accessing a new SAP Service Cloud Version 2 tenant? Note: There are 2 correct answers to this question.

  • A. The administrator must create an initial user in order to log in to the tenant for the first time.
  • B. The business settings will need to be activated for the tenant.
  • C. The customer will need to provision new tenants through SAP for Me.
  • D. Any test tenant needs to be purchased separately.

Answer: B,C

Explanation:
Option C is correct because the customer will need to provision new tenants through SAP for Me, which is a self-service portal that provides access to SAP products, services, and support12.
Option D is correct because the business settings will need to be activated for the tenant, which enables the tenant to use the features and functions of SAP Service Cloud Version 23.
Option A is incorrect because the administrator does not need to create an initial user in order to log in to the tenant for the first time. The initial user is created automatically by SAP and the credentials are sent to the customer via email3.
Option B is incorrect because any test tenant does not need to be purchased separately. The customer can choose to purchase a test tenant along with the production tenant, or request a test tenant later through SAP for Me2. References = Defining the Scope - SAP Learning Solution Guide for SAP Service Cloud Version 2 Version 2 Onboarding Guide for SAP Service Cloud Set Up Guide for SAP Service Cloud Version 2 - SAP Online Help


NEW QUESTION # 84
What can you do with Microsoft Teams integration? Note: There are 3 correct answers to this question.

  • A. Share workspaces.
  • B. Hand over cases.
  • C. Send e-mails to customers.
  • D. Make outbound calls.
  • E. Create appointments.

Answer: A,B,D


NEW QUESTION # 85
......

If you purchase our C_C4H56I_34 preparation questions, it will be very easy for you to easily and efficiently find the exam focus. More importantly, if you take our products into consideration, our C_C4H56I_34 study materials will bring a good academic outcome for you. At the same time, we believe that our C_C4H56I_34 training quiz will be very useful for you to have high quality learning time during your learning process.

C_C4H56I_34 Valid Exam Guide: https://www.testpdf.com/C_C4H56I_34-exam-braindumps.html

2025 Latest TestPDF C_C4H56I_34 PDF Dumps and C_C4H56I_34 Exam Engine Free Share: https://drive.google.com/open?id=1uY5_NRFf61ngUiJjPIYeDWBVSQqQgieC

Report this page